Privacy Policy

1. Introduction
West Town Chicago Chamber of Commerce, also referred as (“WTCC”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard
your information when you visit our website, communicate with our firm, or engage our legal services. By using our website or submitting your number to WTCC, you consent to the practices
described in this Privacy Policy.

2. Information We Collect
We may collect both personal and non-personal information, including:
Personal Information: Name, address, telephone number, email address, and any other data voluntarily provided in connection with messaging or consultation.
Technical Information: Browser type, IP address, operating system, cookies, and analytics data collected automatically when using our website.

3. How We Use Your Information
We use your information to:
Provide notifications or management services.
Communicate with you regarding your matter, appointments, billing, and neighborhood updates.
Maintain internal records and comply with professional and legal obligations.
Improve website performance and enhance client service.
We will not use your personal information for marketing purposes without your explicit consent.

4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary to:

Engage trusted third-party vendors (e.g., secure cloud document storage, case management systems such as Chamber Master) who are bound by confidentiality agreements;
Comply with legal obligations or protect our rights;
Respond to valid requests from law enforcement or government agencies.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes

5. Data Security
We use administrative, technical, and physical safeguards to protect your data, including encrypted file storage, password-protected systems, and secure communications. However, no online transmission or storage system is 100% secure. We encourage clients to avoid sending highly sensitive information by unencrypted email.

6. Data Retention
We retain client and case records for the period required under Illinois law and professional regulations (typically seven years after case closure), unless you request an earlier deletion consistent with ethical and legal standards.

7. Your Rights
You have the right to:
Request access to the information we hold about you;
Request correction or deletion of your personal data, subject to legal retention obligations;
Withdraw consent for non-essential data processing.
Requests may be sent to info@westtownchamber.org

8. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings; however, some website features may not function properly without them.

9. Links to Other Websites

Our website may contain links to third-party sites. WTCC is not responsible for the privacy practices or content of those external websites.

10. Children’s Privacy
Our services are intended for adults seeking legal assistance. We do not knowingly collect information from children under the age of 13.

11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised “Effective Date.”

12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact: West Town Chicago Chamber of Commerce, WTCC